Overview
Lovly respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase from lovly.au.

Information We Collect
We may collect personal information including your name, email address, phone number, shipping and billing address, payment details, order history and communications with our customer support team.

How We Use Your Information
We use your information to process orders, provide customer support, improve our website, send order updates, prevent fraud, and where permitted, send marketing communications.

Shopify & Payment Providers
Our store is hosted on Shopify. Payment information is securely processed through Shopify Payments and other approved payment providers. Lovly does not store your full payment card details.

Marketing Communications
If you subscribe to our emails, we may send you updates about products, launches and promotions. You can unsubscribe at any time using the link included in our emails.

Cookies
Our website may use cookies and similar technologies to improve your browsing experience, understand website performance and provide relevant content.

Sharing Information
We do not sell your personal information. We may share information with trusted service providers involved in operating our business, such as shipping carriers, payment processors and marketing platforms.

Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, disclosure or loss.

Your Rights

You may request access to, correction of, or deletion of your personal information where permitted by law. To make a request, please contact us.

Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@lovly.au.